Tugas 5 Tata Kelola - Yudha Ardi Firmansah

Yudha-Ard   

Pengantar

Suatu perusahaan telah menetapkan sejumlah tujuan strategis untuk dirinya sendiri,
yang mana yang paling penting adalah meningkatkan kepuasan pelanggan. Dari situ
ingin tahu apa saja yang perlu diperbaiki dalam segala hal yang berhubungan
dengan IT. Perusahaan memutuskan bahwa menetapkan kepuasan pelanggan sebagai
prioritas utama sama dengan meningkatkan prioritas tujuan perusahaan. 

Enterprise Goals (from figure 5):

6. Customer-oriented service culture
7. Business service continuity and availability
8. Agile responses to a changing business environment

Soal :

1. Turunkan hingga Enabler Goals
2. Jelaskan Enabler Goals yang berkaitan dengan EDM, APO dan BAI

 

Tahap Penurunan

 

Proses menurunkan Enterprise goal poin 6,7,8 sampai Enabler goal

COBIT 5 Enterprise goals
6	Customer-Oriented Service Culture
7	Business Service Continuity and Availability
8	Agile Responses to a Changing Business Environment

IT-Related Goals
6. Customer-Oriented Service Culture
01	Alignment of IT and business strategy
07	Delivery of IT services in line with business requirements

ENABLER GOALS
01 Alignment of IT and Business Strategy
EDM01	Ensure Governance Framework Setting and Maintenance	EDM (Evaluate, Direct, and Monitor)
EDM02	Ensure Benefits Delivery
APO01	Manage the IT Management Framework	APO (Align, Plan, and Organise)
APO02	Manage Strategy
APO03	Manage Enterprise Architecture
APO05	Manage Portfolio
APO07	Manage Human Resource
APO08	Manage Relationships
BAI01	Manage Requirements and Projects	BAI (Build, Acquire, and Implement)
BAI02	Manage Requirements Definition
07 Delivery of IT services in line with business requirements
EDM01	Ensure Governance Framework Setting and Maintenance	EDM (Evaluate, Direct, and Monitor)
EDM02	Ensure Benefits Delivery
EDM05	Ensure Stakeholder Transparency
APO02	Manage Strategy	APO (Align, Plan, and Organise)
APO08	Manage Relationships
APO09	Manage Service Agreements
APO10	Manage Suppliers
APO11	Manage Quality
BAI02	Manage Requirements Definition	BAI (Build, Acquire, and Implement)
BAI03	Manage Solutions Identifications and Build
BAI04	Manage Availability and Capacity
BAI06	Manage Changes

IT-Related Goals
7. Business service continuity and availability
04	Managed IT-related business risk
10	Security of information, processing infrastructure and applications
14	Availability of reliable and useful information for decision making

ENABLER GOALS
04 Managed IT-related business risk
EDM03	Ensure Risk Optimisation	EDM (Evaluate, Direct, and Monitor)
APO10	Manage Suppliers	APO (Align, Plan, and Organise)
APO12	Manage Risk
APO13	Manage Security
BAI01	Manage Requirements and Projects	BAI (Build, Acquire, and Implement)
BAI06	Manage Change

ENABLER GOALS
10 Security of information, processing infrastructure and applications
EDM03	Ensure Risk Optimisation	EDM (Evaluate, Direct, and Monitor)
APO10	Manage Suppliers	APO (Align, Plan, and Organise)
APO12	Manage Risk
BAI06	Manage Changes	BAI (Build, Acquire, and Implement)

ENABLER GOALS
14 Availability of reliable and useful information for decision making
APO09	Manage Service Agreements	APO (Align, Plan, and Organise)
APO13	Manage Security
BAI04	Manage Availability and Capacity	BAI (Build, Acquire, and Implement)
BAI10	Manage Configuration

IT-Related Goals
8. Agile responses to a changing business environment
01	Alignment of IT and business strategy
07	Delivery of IT services in line with business requirements
09	IT agility
17	Knowledge, expertise and initiatives for business innovation

ENABLER GOALS
01 Alignment of IT and business strategy
EDM01	Ensure Risk Optimisation	EDM (Evaluate, Direct, and Monitor)
EDM02	Ensure Benefits Delivery
APO01	Manage the IT Management Framework	APO (Align, Plan, and Organise)
APO02	Manage Strategy
APO04	Manage Enterprise Architecture
APO05	Manage Portfolio
APO07	Manage Human Resources
APO08	Manage Relationships
BAI01	Manage Requirements and Projects	BAI (Build, Acquire, and Implement)
BAI02	Manage Requirements Definition

ENABLER GOALS
07 Delivery of IT services in line with business requirements
EDM01	Ensure Governance Framework Setting and Maintenance	EDM (Evaluate, Direct, and Monitor)
EDM02	Ensure Benefits Delivery
EDM05	Ensure Stakeholder Transparency
APO02	Manage Strategy	APO (Align, Plan, and Organise)
APO08	Manage Relationships
APO09	Manage Service Agreements
APO010	Manage Suppliers
APO11	Manage Quality
BAI02	Manage Requirements Definition	BAI (Build, Acquire, and Implement)
BAI03	Manage Solutions Identification and Build
BAI04	Manage Availability and Capacity
BAI06	Manage Changes

ENABLER GOALS
09 IT agility
EDM04	Ensure Resource Optimisation	EDM (Evaluate, Direct, and Monitor)
APO01	Manage the IT Management Framework	APO (Align, Plan, and Organise)
APO03	Manage Enterprise Architecture
APO04	Manage Innovation
APO010	Manage Suppliers
BAI08	Manage Knowledge	BAI (Build, Acquire, and Implement)

ENABLER GOALS
17 Knowledge, expertise and initiatives for business innovation
EDM02	Ensure Benefits Delivery	EDM (Evaluate, Direct, and Monitor)
APO01	Manage the IT Management Framework	APO (Align, Plan, and Organise)
APO02	Manage Strategy
APO04	Manage Innovation
APO07	Manage Human Resources
APO08	Manage Relationships
BAI05	Manage Organizational Change Enablement	BAI (Build, Acquire, and Implement)
BAI08	Manage Knowledge